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Question Title How do I send and receive emails with an email program?
There are many different email programs available for sending and receiving your emails, such as Microsoft Outlook, Eudora or Netscape Messenger. Microsoft Outlook/Outlook Express is one of the most popular:

Tutorial for setting up Outlook/Outlook Express - Click Here

Or for other email programs, the settings you will need are as follows:

Setup your account in an email program:
Every email program is different, so you may need to refer to your program's instructions for how to setup a new account. In all email programs you will need to enter your login details and certain settings:

- Account Type: POP3
- Incoming Mailserver (POP3): mail.yourdomain.com (where 'yourdomain.com' is your own domain). You can find this in the welcome email that we sent to you when you purchased your email package.
- Outgoing Mailserver (SMTP): mail.yourdomain.com (where 'yourdomain.com' is your own domain). You can find this in the welcome email that we sent to you when you purchased your email package.
- Account Name/Username: This should be your FULL email address, e.g. you@yourdomain.com.
- Password: The password you chose for this email address.
- Outgoing mailserver authentication: In order to send emails, you must turn on 'outgoing mailserver authentication' in your email program settings. Please refer to your software help for further instructions on how to turn on this setting.
- SSL Settings: Most email programs will have the correct SSL settings by default, so you should not have to change these settings. If you do, you should set all SSL options to OFF/Disabled.
- Port Numbers: Most email programs will have the correct port numbers by default, so you should not have to change these settings. If you do, you should enter "110" for the incoming port and "25" for the outgoing port.

If you have problems getting setup, whichever email program you decide to use, have a look at our Troubleshooting section which contains answers to most common problems.

 
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