Knowledgebase

Webmail allows you to send and receive your emails simply by logging in using your browser. This means you can login to your Webmail from any computer with internet access, anywhere in the world! No email software is required. Our webmail includes loads of great features like spell check, address books, search, filters and more. You can also customize the look, colours and layout of your webmail environment. Once you have logged in, help is available by clicking the 'Help' link from the top of the page, which gives you help and assistance with using webmail.

See a screenshot of webmail
How to login to Webmail

If you have problems in Webmail, have a look at our Troubleshooting section which contains answers to most common problems.

IMPORTANT: It is important to always keep enough space in your account to allow any new emails to be delivered to you. To make life easier when using webmail, the default setting is to automatically remove any old messages in your Sent and Trash mailboxes each time you login, to help you keep plenty of free space in your account:
Sent Mailbox: Any emails older than 90 days will be removed from your account.
Trash Mailbox: Any emails older than 30 days will be removed from your account.

If you wish to keep a record of your older messages, you should regularly store/archive your emails onto your local computer before they are removed. You can either use an email program to log in and download them, or you can download the emails from within your webmail.

1. How do I Login to Webmail?
2. I want to send an attachment in webmail that is larger than 2MB