2.1 Unacceptable affronts to netiquette and unacceptable activities include, but are not limited to, the following: spamming (sending unsolicited advertising to those with which you have no existing business relationship and posting off-topic advertising in newsgroups); spoofing (using a return email address that is not the valid reply address of the sender or sending an email message that does not contain enough information to enable the recipient to identify you); passive spamming (promoting a website hosted by the Company by spamming from some other source); trolling (posting controversial messages in newsgroups to generate responses); mailbombing (inundating a user with email without any serious intent to correspond or sending large or multiple files to a user); generating a higher volume of outgoing mail than a normal user (no more than 100 recipients in a single email, no more than 100 recipients in total per hour, and no more than 500 recipients in any 24 hour period); propagating chain letters; and subscribing someone else to an electronic mailing list without that person's permission, are prohibited.
A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an email address available to the public does not constitute a request to receive messages. Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed. Mailing lists may not be used to distribute unsolicited email. Emails sent to mailing lists must contain a clear opt-out policy to allow the recipient to prevent any future mailings from you, and must clearly identify who you are (your company or personal name etc.) and contain contact details for you. If you are repeatedly mailbombed or attract such behaviour, the Services will be terminated.
2.2 You should not send email to any user who does not wish to receive it, either at the Company or elsewhere. The Company recognizes that email is an informal medium; however, you must refrain from sending any further emails to a user after receiving a request to stop.
2.3 You may not alter the headers of email messages to disguise their identity or to prevent users from responding to the messages. The Company may disclose the usernames of accounts responsible for forged email messages to system administrators or users requesting the information.
2.4 Violations of the Company policies outlined herein can sometimes result in massive numbers of email responses. If you receive so much email that the Company resources are affected, the Company staff may shut down your mailbox.
2.5 It is unacceptable to send abusive or threatening correspondence to the Company, whether via our website or another means. It is also unacceptable to bombard or send repeated correspondence to the Company with a single request or enquiry whilst you are awaiting a reply from the Company with regard to that same request or enquiry.