10 Webmail tips to seriously boost your custom email account

Using a custom email address can be daunting if you’re unfamiliar with the system. But Webmail makes it easy—just log in and go! That’s why it’s popular for both personal and business email users alike. It’s packed with features, and with a few clever tips, you can seriously boost your email management and unlock Webmail’s full potential. We show you how.

Updated: 12 May 2025

Let's get started:

1. Master the Interface: Personalise Your View

   Webmail hosting offers a surprising degree of customisation. Don't settle for the default! Dive into the Settings menu - you can change the layout, the number of messages displayed per page, the colour, appearance and more. Experiment to find what works best for your workflow. A clean, uncluttered Webmail can significantly boost your productivity, especially when dealing with high volumes of business email in your company or organisation.

2. Enable Auto-Reply When Away

   If you're stepping away from your email accounts for any reason, setting an auto-reply ensures that email contacts are informed. Webmail autoresponders are automated email replies used to inform senders when you're unavailable. They can confirm receipt, convey response times, or notify contacts of your absence and return date. Autoresponders help maintain communication, manage expectations, and ensure important messages aren't left unanswered during periods of unavailability. Be sure to enable it before your break to maintain a professional email impression.

3. Filters: Streamline Your Mail

   Are you drowning in newsletters or specific types of internal communications? Webmail's email filtering rules are your lifesaver. You can set up rules to automatically move messages to specific folders, mark them as read, or even delete them based on sender, subject, or keywords. This is particularly useful for managing different aspects of your business email package, ensuring that important messages are always prioritised.

4. Identity & Signature: Professional & Polished

   If you want to maintain a professional image with your custom email service, your Webmail "Identity" settings are invaluable. Often overlooked, it's vital to configure your sender name, company name, and signature, which are shown on every email you send, to ensure you send the right impression.

   A professional personalised email signature with your business logo is a must for any business email account. It instantly elevates your professional image with every message you send. It acts as a digital business card, offering contact details, website and social media links to build trust and recognition. And with easy signature building tools, you can create a professional-looking email signature in no time! Take a look in Settings > Identities to get started now.

5. Address Books & Calendars

   A well-maintained address book is crucial for any effective email communication, to speed up composing new emails. But Webmail's address book doesn't just store email addresses - you can store phone numbers, web addresses, notes, birthdays and more - helping you keep track of all your important contact details. Consider creating groups within your address book too to keep things organised for quicker access.

   A webmail calendar streamlines your schedule by integrating seamlessly with your email, making it easy to manage meetings, deadlines, and events from one central hub. You can send invites, set reminders, and sync across devices—ensuring you're always organised and on time. It enhances team collaboration too, with shared calendars and availability tracking that simplifies planning. Whether you're coordinating with clients or juggling internal tasks, a webmail calendar keeps your day running smoothly and professionally.

6. Two-factor authentication

   Webmail two-factor authentication (2FA) adds an extra layer of security to your Webmail login by requiring a second form of verification, such as a code from your phone, in addition to your password. This helps protect your email account from unauthorised access, even if your password is compromised.

7. Email Search Features

   Webmail search functionality allows users to quickly find specific emails using keywords, sender names, dates, or subjects. Advanced filters help narrow results, making it easy to locate important messages in large inboxes. This feature improves email management and boosts productivity by reducing the time spent searching for information.

8. Threads

   Webmail's thread view groups related emails into a single, streamlined conversation, making it easier to follow the flow of replies and responses. Instead of cluttering your inbox with individual messages, thread view stacks them neatly, showing the entire dialogue in one place. This helps reduce visual noise, keeps context intact, and ensures you don't miss important replies buried in long email chains.

9. Shortcut keys: Select emails the easy way

   Webmail's Shift-click and Ctrl-click functions make managing your inbox faster and more efficient. With Shift-click, you can highlight a continuous block of emails—perfect for bulk actions like archiving or deleting. Ctrl-click (or Cmd-click on Mac) lets you select multiple individual emails without affecting others, giving you precise control over your selections. These intuitive shortcuts save time and reduce inbox clutter, especially when sorting through high volumes of messages.

10. Responses: Templates to speed up replies

    Webmail's “Responses” feature allows you to create, save and reuse pre-written replies, saving you time on common email responses. Ideal for customer support, internal updates, or routine communications, these templates ensure consistency in tone and messaging. With just one click, you can insert your pre- written response, reducing manual typing and boosting productivity.

By implementing these tips and tricks, you'll transform your Webmail email hosting experience from merely functional to highly efficient. Take the time to explore these features, and you'll soon be navigating your custom email Webmail with the confidence and speed of a seasoned professional. Happy emailing!