Help & Support

Mozilla Thunderbird is free email software with lots of features and is easily customisable to suit your needs.

To set up your email account in Thunderbird:

1. Open Thunderbird. If this is the first address you're adding you'll see a 'Set Up an Existing Email Account' window. Or if you already have accounts set up, click 'Menu > New > Existing Mail Account'.


2. Enter the name to show on your sent emails, your email address and email password. Then click 'Manual config'.
   
   


3. • In the 'Server hostname' column for both the Incoming and Outgoing lines, enter 'mail.yourdomain.com' where 'yourdomain.com' is your own domain (found in your welcome email).
   • In the 'SSL' column for both the Incoming and Outgoing lines, select 'SSL/TLS'. This will automatically change the Ports to the correct numbers, shown below.
   • Enter your full email address in the Incoming Username box. The Outgoing Username box should update automatically to the same.
   • Click the 'Re-test' button.
   
   


4. You will see a message that the settings were found. Then click the 'Done' button.
   
   


5. That's it! You're now ready to start using your address in Thunderbird.