To change the part before the @ symbol in your email address:
This is free of charge. If you have a package allowing multiple addresses, you simply need to add your desired new address and delete the old one by following the instructions here
. Or if you have a single-address package, please email us asking to change your address including the following:
- The address you wish to delete.
- The address you wish to add.
- A statement to confirm you understand we will delete your old address and all emails/data for that address (please download any emails you wish to keep from Webmail before emailing us).
- Your account admin password (required to authorise the changes).
To change the part after the @ symbol (your domain name):
You will need to order a new email package and then cancel your existing one. You can order a new package here
, and cancel your old package by following the instructions here
. Please note our refund policy
will apply because you are changing your domain and we have already registered and paid for the domain you originally chose.