Help & Support

You can get Outlook mobile app from Google Play Store or Apple App Store.

To set up your email account in Outlook mobile app:

1. Open the Outlook app. If this is the first address you're adding click 'Add Account' on the main screen. Or if you already have accounts set up, click 'Menu > Settings > Add Mail Account > Add an email account'.


2. On the next screen, enter your email address then click 'Continue'.
   
   


3. At the bottom a pop-up will appear. Select 'IMAP'.
   
   


4. Enter your password. If desired also enter a display name (the name to show on your sent emails) and a description (both optional). Then click the tick button (top right).
   
   


5. You will now see a message that Outlook is attempting to log-in and after a few seconds your account will be set up.


6. That's it! You'll be taken to your Inbox and you're ready to start using your address in Outlook mobile app.